test resource

Digital Transformation has accelerated globally across private and public sectors. The trend has accelerated exponentially in response to the global COVID pandemic. To accomplish this we must develop and enhance our customer relationships in new ways focused on a 360 degree view of the customer. To do so, we must harness data utilizing advanced technology, such asmachine learning while analyzing and visualizing that data to derive actionable insights. In addition we must enable our operations with digital solutions and automate processes for efficiency and invest in building out a culture of innovation, growing talent and setting up organizations to adapt how we work and engage internally and with our customers.

Servco Pacific shared their ongoing digital transformation and development of a customer 360 view and its impact to Team Servco, their processes and technology solutions. This virtual session covered key components of the Amperity and Salesforce platform (Marketing CloudTableauCommerce Cloud) being utilized across Servco.

Speakers

Michelle Cheung

Michelle Cheung

Director

TRUE Initiative

Michelle Cheung

Michelle Cheung

Director

TRUE Initiative

Michelle Cheung

Michelle Cheung

Director

TRUE Initiative

Michelle Cheung

Michelle Cheung

Director

TRUE Initiative

Explore other resources:

Get in touch

By sharing knowledge and resources we can build Hawaiʻi’s future together

Sign up for
our newsletter

Contact us

Download
resources