Cloud

Chatbot Bootcamp: Using Google Cloud

Chatbot Bootcamp: Using Google Cloud

Whether it's inquiring about a strange charge on your bank statement or figuring out how soon your package will arrive, it's pretty likely you've been helped by a chatbot in the past. With customer demands continually increasing, Chatbots is one way to leverage...

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The People and Bots Behind Safe Travels

The People and Bots Behind Safe Travels

Nearly 1.5 million travelers to Hawaii have used the Safe Travels Digital Platform since the pre-travel testing program began in October. Hear from the experts who collaborated on this effort that integrated a multi-layered approach using innovative solutions that...

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The Power of RPA and What It Can Do For Your Business

The Power of RPA and What It Can Do For Your Business

Organizations are turning to Robotic Process Automation (RPA) to automate tedious, repetitive tasks and rules-based processes. Time saved through RPA can enable businesses to devote more time to serving customers or other higher-value work. The data gathered through...

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Creating a Pragmatic Infrastructure and Cloud Strategy

Creating a Pragmatic Infrastructure and Cloud Strategy

When it comes to developing a pragmatic infrastructure and cloud strategy, there are key areas to address: How do you shift from legacy systems to embrace future needs? How do you design for uncertainty? What cloud strategies and options should you consider?...

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A Tale of Two Government Agencies on Salesforce

A Tale of Two Government Agencies on Salesforce

Hear inspiring stories from the Department of Commerce and Consumer Affairs and the Department of Hawaiian Home Lands as they share how they are implementing Salesforce and transforming their Departments. Paula and Dean shared how they began their journies to where...

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Accelerating Digital Transformation

Accelerating Digital Transformation

Digital Transformation has accelerated globally across private and public sectors. The trend has accelerated exponentially in response to the global COVID pandemic. To accomplish this we must develop and enhance our customer relationships in new ways focused on a 360...

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Secure Tools for a Remote Workforce

Secure Tools for a Remote Workforce

As Hawaii responds to the ongoing COVID-19 pandemic, we’re all working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology, assistance and resources to...

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Technology Solutions to Curb the Pandemic

Technology Solutions to Curb the Pandemic

COVID has forever changed the way we work and live. How can we implement different and complimentary technology solutions such as screening and surveillance, tracing and social distancing to solve the challenges we face. From taking precautions to keeping your team...

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