Solution Topics

Changing Landscape for Japanese Consumers

Changing Landscape for Japanese Consumers

As Hawaii reopens to tourists, priority should be placed on leveraging data to stimulate the economy in these difficult times by marketing to individuals with a strong interest in Hawaii. Target markets can range from the 2 million active hula dancers in Japan, to...

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Creating a Pragmatic Infrastructure and Cloud Strategy

Creating a Pragmatic Infrastructure and Cloud Strategy

When it comes to developing a pragmatic infrastructure and cloud strategy, there are key areas to address: How do you shift from legacy systems to embrace future needs? How do you design for uncertainty? What cloud strategies and options should you consider?...

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A Tale of Two Government Agencies on Salesforce

A Tale of Two Government Agencies on Salesforce

Hear inspiring stories from the Department of Commerce and Consumer Affairs and the Department of Hawaiian Home Lands as they share how they are implementing Salesforce and transforming their Departments. Paula and Dean shared how they began their journies to where...

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Accelerating Digital Transformation

Accelerating Digital Transformation

Digital Transformation has accelerated globally across private and public sectors. The trend has accelerated exponentially in response to the global COVID pandemic. To accomplish this we must develop and enhance our customer relationships in new ways focused on a 360...

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Secure Tools for a Remote Workforce

Secure Tools for a Remote Workforce

As Hawaii responds to the ongoing COVID-19 pandemic, we’re all working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology, assistance and resources to...

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AI for Call Center

AI for Call Center

Increased call volume, a high number of repeat questions and focus on customer service drove Central Pacific Bank (CPB) to evaluate different options to make their help desk and call center operations more effective and efficient.  The pandemic and dispersed workforce...

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CIMP 2.0

CIMP 2.0

Community Innovation Mentorship Program (CIMP) is a mentorship model that aims to harness the collective impact of university-industry-local government collaboration and deliver a solution that addresses a notable problem in Hawaiʻi. Learn more about this unique...

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An Old School Company Digitizes

An Old School Company Digitizes

Forbes named Jeff Smith one of the most experienced chief information officers in the world. “He led the technology functions of Ingersoll Rand, Allied Signal, Telstra, and IBM. At Suncorp, he rose above the role, beginning his tenure there as CIO, rising to the role...

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Technology Solutions to Curb the Pandemic

Technology Solutions to Curb the Pandemic

COVID has forever changed the way we work and live. How can we implement different and complimentary technology solutions such as screening and surveillance, tracing and social distancing to solve the challenges we face. From taking precautions to keeping your team...

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Becoming a Data-Driven Business

Becoming a Data-Driven Business

Research suggests that while most companies stress the importance of turning data into actionable insight, less than a quarter feel their company is successful at doing this. A large portion of our local businesses are not treating their own data as an asset. See...

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